1. Confidentiality in Rehabilitation
At NAVA JYOTHI FOUNDATION TRUST, we understand that seeking help for alcohol dependency, substance abuse, or mental health distress is an intensely personal decision. We regard confidentiality not merely as a legal mandate, but as a core moral obligation that safeguards the healing process.
2. Information We Collect
When you contact us via phone, enquiry forms, WhatsApp, or through an on-campus intake interview, we may collect:
- Full Name and contact details (mobile number, email, address).
- Pertinent substance use history, past treatments, and emotional health background.
- Designated next-of-kin or emergency family contact details.
- Relevant clinical reports or physician prescriptions where applicable.
3. How We Use and Protect Your Information
All information provided is utilized strictly for:
- Formulating an individualized rehabilitation and counselling care plan.
- Communicating updates to designated family members with resident authorization.
- Coordinating specialized medical care or hospital consultation if required.
We will NEVER sell, rent, commercialize, or share your personal details with third-party marketers or commercial organizations.
4. Resident Privacy on Campus
To respect the privacy of every resident, cameras, recording equipment, and unauthorized photography are strictly prohibited across living quarters and counselling halls. Photographic representations on our website only depict general infrastructure and activities, never violating resident privacy.
5. Contacting Our Data Privacy Officer
If you have any questions regarding our privacy practices or wish to update any confidential records on file, please contact:
NAVA JYOTHI FOUNDATION TRUST
No. 12/3, No. 54, Yerappanahalli, Bidarahalli Hobli, Bangalore – 560077
Phone: 76768 85977 / 73380 52727